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Terms of use

Last updated 12 November 2026. A draft for review before launch.

The service

SmartyMonkey gives subscribers access to tutors' videos, lets them ask tutors questions that are answered by video, and provides a revision tool. Tutors post videos and answer questions, and are paid a share of subscription revenue based on how much their videos are watched.

Subscriptions and payment

  • One monthly plan, charged by card through Stripe. The price is shown on the pricing page and at checkout.
  • There is no free month by default. A student who signs up with a tutor's referral link gets the first month free, once per person and once per card. A student who signs up with another student's link gets a discount on the first payment.
  • A parent with a parent account linked to a student can pay for that student instead: one subscription for each child, from the parent's card. Every child after the first costs less each month for as long as the parent pays for more than one; the amount is on the pricing page. If the parent and student stop being linked, the subscription the parent pays for stops at the end of the period already paid for.
  • You can cancel any time from Billing; access continues to the end of the period already paid for. Refunds are at our discretion, except where the law requires one.
  • Each billing period includes a fixed number of questions to tutors. Unused questions do not carry over.

Your account

You are responsible for what happens under your account. Keep your sign-in email secure. Students under 18 should have a parent or guardian's permission to subscribe. Do not share contact details, meet-up arrangements or links to chat apps on SmartyMonkey; see the community guidelines.

Tutors

  • You keep the copyright in your videos and give SmartyMonkey a licence to host, transcribe, caption, score and stream them to subscribers for as long as they are on the service.
  • Answers are scored automatically before publication and may be held for human review. Only published answers earn.
  • Royalties are calculated monthly from watch time, weighted by the kind of video, as explained on your earnings page, and paid by bank transfer or PayNow once the month is approved. Referral fees are paid with the same payout. You are responsible for your own taxes.
  • Credentials you declare must be true. Proof you upload is seen only by our admins.

Content and conduct

We may remove content and suspend or close accounts that break the guidelines, the law, or these terms. Videos are protected: do not download, record or share them outside the service.

Liability

SmartyMonkey is a study aid, not a guarantee of exam results. The service is provided as is; to the extent the law allows, our liability is limited to the subscription fees you paid in the three months before a claim.

Changes and contact

We may update these terms; we will tell subscribers by email before material changes take effect. Singapore law applies. Contact: hello@smartymonkey.com. See also the privacy policy.